E Street Spam & Virus Filter (Barracuda) Overview
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Article # 570
What is it?
The E Street Spam & Virus Filter (aka “Barracuda”) is an email firewall/spam filter that screens your email for spam, spyware, and viruses BEFORE they reach your inbox. The E Street Spam & Virus Filter is included on all "@estreet.com" email accounts and is available as an add-on for private domain name owners (@yourdomain.com).
How does it work?
Once the E Street Spam & Virus Filter is enabled, your mail is screened by advanced algorithms. Any messages containing viruses or malware are blocked outright and the remaining mail is either:
-Allowed: Mail is delivered to your mailbox.
-Quarantined: The Quarantine holds messages that are potentially spam. The E Street Spam & Virus Filter algorithms are very accurate when the filters are tuned to your settings but occasionally legitimate mail will get quarantined, thus the importance of periodically checking your quarantine.
Each email address has its own quarantine and web-based control panel available at barracuda1.estreet.com You can manage messages in the quarantine from this interface and adjust the settings for your spam & virus filters as needed (screenshots of the quarantine / web-based control panel are below).
If you are having trouble accessing your spam and virus filter quarantine, please see this article: kb.estreet.com/article.lasso?article=441
Each day the E Street Spam & Virus Filter will send you email notifications with a list of the messages that are currently in your quarantine. From the notification message you can:
-Deliver: Delivers the message to your email inbox
-Whitelist: Delivers the message to your inbox AND adds the sender address to your whitelist to always allow future messages from that sender
-Delete: Deletes the message from the quarantine
-View: Allows you to view the message from the spam filter control panel before choosing to deliver the message to your inbox
For extra E Street Spam & Virus Filter tips see:
THE QUARANTINE/CONTROL PANEL
MAIN MENU - QUARANTINE INBOX
PREFERENCES PAGES (4 pages)
Article # 570