Advanced Search

TITLE How do I access my VoiceMail on my Voice Pilot Hosted phone system? Printer friendly version	Article # 743 Created: 08/15/2011 Modified: 1/4/2019
ARTICLE These instructions are for E Street Voice Pilot Hosted products: To access Voice Mail from your desk phone: Press the Messages button or dial “*86” Enter your passcode (followed by the “#” key) To access Voice Mail from an outside phone: Call yourself (10 digit DID) Enter “*” at the greeting Enter your passcode (followed by the “#” key) =========== VOICEMAIL MENUS: =========== Top Level - Available Commands: 1 Listen to your messages (available if messages are present) 2 Change your mailbox busy greeting 3 Change your mailbox no answer greeting 4 Change your mailbox extended away greeting 5 6 7 Delete all messages (available if messages are present) 8 9 * # Repeat Before or after message playback - Available Commands: 1 Repeat 2 Save 3 Erase 4 Forward 5 Reply 6 Play message envelope 7 Go to previous message 8 Call back caller 9 * Previous menu # Go to next message During message playback - Available Commands: 1 Repeat from beginning 2 Save 3 Erase 4 Forward 5 Reply 6 Go forward (4 seconds) 7 Go back 1 second 8 Call back caller 9 Go to end of message * Previous menu # Pause / Resume ~~~~~~~~~~~~~~~~ NOTES - E Street discourages using the voice mail system for saving, forwarding and replying to voice mail messages (numbers 2, 4 and 5 above). These functions work fine but are cumbersome to use. If these functions, our recommendation is to enable voicemail to email function - contact support@estreet.com for help with this. Document Information Article # 743 Category: VoIP Platform: ALL Created: 08/15/2011

 Questions, comments or trouble with this site? Try our help article here or contact billing@estreet.com.