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How do I access my VoiceMail on my Voice Pilot Hosted phone system?
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Article # 743
Created: 08/15/2011
Modified: 7/22/2013

ARTICLE

These instructions are for E Street Voice Pilot Hosted products:




To access Voice Mail from your desk phone:
Press the Messages button
or dial “*86
Enter your passcode (followed by the “#” key)

To access Voice Mail from an outside phone:
Call yourself (10 digit DID)
Enter “*” at the greeting
Enter your passcode (followed by the “#” key)


===========
VOICEMAIL MENUS:
===========

Top Level - Available Commands:
0
1 Listen to your messages (available if messages are present)
2 Change your mailbox busy greeting
3 Change your mailbox no answer greeting
4
5
6
7
8
9
*
# Repeat


Before or after message playback - Available Commands:
1 Repeat
2 Save
3 Erase
4 Forward
5 Reply
6 Play envelope
7
8 Call back caller
9
* Previous menu
# Go to next message


During message playback - Available Commands:
1 Repeat from beginning
2 Save
3 Erase
4 Forward
5 Reply
6 Go forward (4 seconds)
7 Go back 1 second
8 Call back caller
9 Go to end of message
* Previous menu
# Pause

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NOTES
- E Street discourages using the voice mail system for saving, forwarding and replying to voice mail messages (numbers 2, 4 and 5 above). These functions work fine but are cumbersome to use. If these functions, our recommendation is to enable voicemail to email function - contact support@estreet.com for help with this.



Document Information
Article # 743
Category: VoIP
Platform: ALL
Created: 08/15/2011