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How do I access my VoiceMail on my Voice Pilot OFFICE phone system?
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Article # 777
Created: 07/10/2013
Modified: 7/22/2013

ARTICLE

These instructions are for E Street Voice Pilot OFFICE:



To access voicemail:
Press the Messages button on your Polycom Phone
...or
Dial ext “50

Enter your password.

To access voicemail outside the system:
Access your Web Portal to hear your voice messages:
-- http ://[yourbizname].estreetvoip.com
(Contact E Street support for this URL and username/password if needed.)


===========
VOICEMAIL MENUS:
===========

Top Level Options - Available Commands:
0 Mailbox Options
1 Messages (when new or old messages are present)
2 Change Folders
3 Advanced Options - not applicable
4
5
6
7
8
9
* Help (replay menu)
# Exit

Mailbox Options - Available Commands:
0
1 Record Unavailable Message
2 Record Busy Message
3 Record Your Name
4 Record Your Temporary Greeting
5 Change Your Password
6
7
8
9
* Return to the Main Menu
#

During Message Playback - Available Commands:
1
2
3 Advanced Options
4 Previous Message (if present)
5 Repeat Current Message
6 Next Message (if present)
7 Delete Message
8 Forward
9 Save
* Help
#

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NOTES:
E Street discourages using the voice mail system for forwarding and saving voice mail messages (numbers 8 and 9 above). These functions work fine but are cumbersome to use. If the customer needs these functions, we recommend enabling voicemail to email.



Document Information
Article # 777
Category: VoIP
Platform: ALL
Created: 07/10/2013